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Case Study

North Yonge Veterinary Hospital

Summary:

North Yonge Veterinary Hospital is a veterinary clinic in Newmarket, Ontario. They serve York Region and surrounding area including Aurora, King City, Bradford and Richmond Hill. 

 

Established in 1992, they offer veterinary care for the following companion pets:

 

  • Dogs and puppies
  • Cats and kittens
  • Ferrets
  • Rabbits
  • Pocket Pets (Guinea Pigs, Gerbils, Hamsters, Rats)
  • Exotic Pets

Their first website was developed 8 years ago.  As the Internet began to play a larger role in the practice, a more sophisticated web presence was initiated.

 


Challenge:

The new website would have to help grow the practise and be:

  • Optimized for search engines (keyword-rich) and target relevant markets
  • Dynamic, encouraging clients to interact and communicate with the clinic
  • Useful and informative, answering frequently asked questions
  • Visually appealing


Solution:

The strategy - to communicate with and inform clients (existing and prospective) of the clinics services vis-a-vis text and images, and incorporate interactive elements such as:

  1. Pet Vet Tips – an element where clients participate by submitting questions (user generated content) and the clinics vets post answers
  2. Pet Vet Gallery – clients post pictures and blurbs of and about their pets
  3. Send to Friend – once posted, clients can send pet pictures to friends and family directly from the pet vet gallery
  4. Comprehensive Services – each service answers pet owners’ most frequently asked questions

The focal point of the strategy being professionally written ‘web content and copy writing’; providing useful and relevant information for pet owners. 

Following the launch of the new website, North Yonge Veterinary Hospital has::

  • More than tripled their previous website traffic
  • Received an average of 10 new leads per week
  • Achieved first page Google placement for relevant terms 
  • Paid for their new website after 3 months

*Note: confidentiality precludes the disclosure of actual results and reporting.

While engaged by North Yonge Veterinary Hospital, our web content and copy writers were able to help them gain first page ranking in Google’s local search results for targeted key phrases.
 


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